Terms of Service

Novam Legal is a self-service case-preparation and privacy/takedown automation tool. We are not a law firm, do not provide legal advice, and using our service does not create an attorney–client relationship. Removal, opt-out, and takedown notices we send go out as your own request or instruction, relayed by our Privacy & Removal office — never as attorney representation.

You must provide accurate information when creating an account and keep your password secure. You’re responsible for activity that happens under your account. You must be at least 18 years old to use paid services.

• Paid plans (Guardian, Guardian Pro) renew automatically each billing period until cancelled.
• You can cancel anytime from your dashboard’s billing portal; cancellation takes effect at the end of the current billing period.
• One-time services (Information Removal Demand, DMCA Takedown, Doxxing Rush Removal, Concierge Takedown) are billed once per request.
• Because fulfillment (drafting and sending a notice) typically begins immediately after payment, one-time purchases are generally non-refundable once a notice has been sent. If a notice has not yet been sent, contact us for a refund.
• Prices are shown in USD and may change; changes apply to future billing periods, not one already paid.

You agree not to use Novam Legal to:

• Submit a removal, opt-out, or takedown request for information that is not about you, or that you are not legally authorized to act on (except where you are the parent/guardian of a minor, or otherwise legally entitled to act on someone’s behalf).
• Submit false, fraudulent, or bad-faith claims — including false copyright (DMCA) claims, which can carry legal liability under 17 U.S.C. §512(f).
• Use the service to harass, defame, or retaliate against another person.
• Attempt to interfere with, reverse-engineer, or abuse the service or its infrastructure.

We may suspend or terminate accounts that violate this section.

We prepare and send your removal/takedown requests promptly and follow up as described for your plan, but we do not control third-party sites, data brokers, or platforms, and we cannot guarantee that any of them will comply, respond, or comply within any particular timeframe. Some sites only accept a request submitted through their own web form; our Concierge Takedown service is a best-effort, live-agent submission for those sites, not a guarantee of removal.

The Case Vault stores files you upload in encrypted form for your own reference. AI features (report generation, evidence summaries, the AI Paralegal chat, and notice drafting) are provided for informational and preparation purposes only, may contain errors, and are not a substitute for review by a licensed attorney before you rely on or file anything.

We own the Novam Legal name, branding, and the software behind the service. You own the content you submit to us; you grant us a limited license to use it solely to provide the service you requested.

The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Novam Legal is not liable for indirect, incidental, or consequential damages, or for the acts or omissions of third-party sites, data brokers, or platforms. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim arose.

These terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

We may update these terms from time to time. Continued use of the service after an update means you accept the revised terms.

Questions about these terms? Email george@novam.us.